This is the last post I’m going to write about my MacBook Pro. I had a bad hard drive, and I still don’t have a working machine after several months. In fact, I don’t have a machine at all. It is at AppleCare, and has been there since 12/19. The repair status is ‘on hold’, and I have called 3 times and spend several house on the phone to get the hold removed. It is still ‘on hold’, despite many promises to the contrary.

Filed under: applecare, flowchart, sucky companies, support · 1 Comment