Sprint terminates customers who make excessive use of customer support
Wow, I wish I knew this before I cancelled my account with Sprint last month. According to this article, they recently terminated service for over 1,000 customers who called customer support too much and sent them this letter.
While we have worked to resolve your issues and questions to the best of our ability, the number of inquiries you have made to us during this time had led us to determine that we are unable to meet your current wireless needs.
Although….now that I think about how much angst their customer support put me through, the $200 early cancellation fee was probably well worth it to never have to speak to them again.
Life is short. (oh and i should have listened to rajbot re: Sprint. Lesson learned! :)
Filed under: sucky companies |
Sprint really screwed this guy over.