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Screwed by Netflix!

My life is saga of bad customer service/customer experiences. This morning, the latest culprit was Time-Warner Cable. Assholes. My plan to decompress from the stress of the day was to pop in a netflix movie and chill out before going to sleep. I had just rented Rang De Basanti, which I had been looking forward to watching for a while. However, when I put it in my playstation, it turned out to be an audio CD!!! They gave me the soundtrack!!! Now, you may say, “Bobslobster, this soundtrack looks pretty good, maybe you should make some lemonade out of this lemon and give it a listen?

Well, Mr. Smart Guy, it just so happens that I just went to India, a country of 1 billion people, and came back with exactly 3 cds. One of which was the SOUNDTRACK TO RANG DE BASANTI!!!!!!!

ARRRRRRGHHHHHHHHHH!!!!!!!! NETFLIX. IS. SCREWING. ME.

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2 Responses to “Screwed by Netflix!”

  1. Fascist Nation
    February 14th, 2007 | 9:34 am

    Sorry to hear your problem with Netflix. I rather like their service. Their web site customer account complain/error reporting form is really good, and I have had to use it myself on occasion (boo-hiss). But sometimes stuff happens. But like you my biggest frustration is this: If you report the disc is defective, Netflix will immediately send a replacement without waiting for the defective disc to be returned.

    But if you claim the disc is not what you ordered, you have that 3-4 day turnaround to look forward to. And that is just wrong!

    In your case, I suspect Netflix or their DVD supplier made an error in ordering an Indian flick in which they got the CD soundtrack by the same name, and did not realize it. I do kind of wish they had a make up and say we are sorry idea to smooth one’s disappointment after a rough day of kicking back to watch a movie, and instead you get WTF!&*@!!

  2. February 14th, 2007 | 8:34 pm

    You think Netflix or their supplier made a mistake?? DID YOU NOT READ THE POST??

    Crazy fool.. The CEO of Netflix is obviously out to personally ruin bobslobster’s day!

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