Quantcast

More MacBook Problems

MacBooks appear to be dropping like flies. It’s so frustrating to have this supposedly “premium” computing gear just flake out. I had to get “the box” from Apple Support in order to send in my MacBook Pro for service - there is a ghost in the hard drive that starts corrupting sectors even after a fresh install of Mac OS X (yes, zeroing all blocks first).

Just now the backlight on my white MacBook is kaput. I can see the display is working back there but just barely because there is no backlight. Apparently I am not the only one. A failed backlight almost certainly indicates a loose connection or a failed inverter board. This means … you guessed it, I have to get “the box” for my MacBook now.

I have three mac laptops. Only one of them is functional right now, all due to hardware failures that are not my fault. I’m really glad I kept this PowerBook 12″ with which I am composing this post. It has worked like charm for the nearly two years that I’ve owned it. And at the moment it’s the only mac I own that works at all.

It’s very frustrating but still, I would *much* rather be dealing with Apple Support than Dell or HP. I am noting down some techniques for how to get the fast path through Apple Support when you know you have a hardware issue and just want to have them send you “the box” with minimal amounts of BS.

Link to a helpful “my backlight is broken!” Apple Discussions thread

One Response to “More MacBook Problems”

  1. December 20th, 2006 | 6:54 am

    Further proof that with Apple products you should always wait one or more version iterations before purchasing/updating. Apple puts the “bleeding” in “bleeding edge.”

Leave a reply